TERMS OF SERVICE

OVERVIEW

This website is operated by VAREL LONDON. Throughout this website, the terms “we”, “us” and “our” refer to VAREL LONDON. We provide this website, together with all information, features, tools, products and services available through it, subject to your acceptance of the terms, conditions, policies and notices set out below.

By visiting our website and/or purchasing products from us, you are using our “Service” and agree to comply with and be bound by these Terms of Service (“Terms”), together with any additional terms, policies or conditions referred to within them or made available elsewhere on our website.

These Terms apply to all users of the website, including browsers, customers, suppliers, merchants, vendors and anyone who contributes content or otherwise interacts with the Service.

Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the website or using our Services, you confirm that you agree to these Terms. If you do not agree with all of the terms and conditions contained within this agreement, you should not access the website or use our Services.

Any new products, features, functions or tools introduced to the store will also be governed by these Terms of Service. The latest version of these Terms will always be available on this page. We reserve the right to amend, update or replace any part of these Terms by publishing changes on our website. It is your responsibility to review this page periodically. Your continued use of the website following any changes means that you accept those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer and sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you are at least the age of majority in your country, state or province of residence, or that you are of legal age and have given permission for any of your minor dependants to use this website.

You must not use our products or Services for any unlawful or unauthorised purpose, nor may you violate any applicable laws while using our Service, including intellectual property and copyright laws.

You must not transmit viruses, worms, malicious software or any other code designed to cause damage or disruption.

Any breach of these Terms may result in immediate suspension or termination of your access to our Services.

Where you choose to consent to SMS marketing from VAREL LONDON during checkout, through a subscription form or through another marketing service, you agree that we may send recurring text messages relating to your orders, abandoned baskets, promotional offers, marketing communications, transactional notifications and review requests.

The frequency of these messages may vary and your consent to receive marketing messages is not a condition of purchase.

You may unsubscribe from SMS marketing at any time by replying STOP to a message received from us or by using an unsubscribe option provided within our communications. Other commonly recognised opt-out terms such as END, CANCEL, UNSUBSCRIBE or QUIT may also be accepted.

We do not charge you for receiving our SMS messages, although your mobile network provider may apply standard message or data charges.

If you require assistance regarding SMS communications, you may reply HELP to a message received from us or contact VAREL LONDON through our website.

We reserve the right to change any telephone number or short code used to provide our messaging service. Where appropriate, customers will be informed of relevant changes.

To the maximum extent permitted by applicable law, VAREL LONDON will not be responsible for failed, delayed or incorrectly directed messages, errors contained within messages, or decisions made by a customer as a result of information delivered through the messaging service.

Your privacy is important to us. Information about how we collect, process and protect personal information can be found in our Privacy Policy.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to any person where we are legally entitled to do so.

You acknowledge that information you provide to us, excluding payment card information, may be transferred across different networks and may be adapted where technically necessary to meet the requirements of networks or devices.

Payment card information is encrypted during transmission over networks.

You must not reproduce, copy, duplicate, sell, resell or exploit any part of the Service, access to the Service, use of the Service, or any website contact facility without our prior written permission.

Section headings are included for convenience and do not alter or affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We aim to ensure that information displayed on our website is accurate and up to date. However, we cannot guarantee that all information available through the website will always be complete, current or free from error.

Information provided on this website is intended for general purposes and should not necessarily be relied upon as the sole basis for making important decisions without consulting additional or more authoritative sources.

Any reliance you place on information available through the website is at your own discretion and risk.

From time to time the website may contain historical information which, by its nature, may no longer be current and is provided for reference only.

We may update, amend or remove website content at any time, although we are not obliged to update every item of information unless required by law.

SECTION 4 – CHANGES TO SERVICES AND PRICES

Product prices may be changed at any time without prior notice.

We reserve the right to modify, suspend or discontinue the Service, or any part of it, at any time where appropriate.

To the extent permitted by law, VAREL LONDON will not be liable to you or any third party for changes in pricing, modification, suspension or discontinuation of any part of the Service.

SECTION 5 – PRODUCTS AND SERVICES

Certain VAREL LONDON products or Services may be available exclusively through our online store.

Some products may be available in limited quantities and returns or exchanges will be handled in accordance with our Refund & Returns Policy.

We make every reasonable effort to display product photographs, colours and finishes as accurately as possible. However, colours may appear differently depending on the screen, device, display settings and lighting being used.

We reserve the right, where permitted by law, to restrict sales of our products or Services to particular individuals, locations, territories or jurisdictions.

We may also limit the quantity of products available for purchase by an individual customer or within a particular order.

Product descriptions, availability and prices may be amended without notice. We may discontinue a product at any time.

Any offer made through the website will be void where prohibited by law.

While we aim to provide products and Services of a high standard, we cannot guarantee that every product, Service or item of information purchased or obtained through the website will meet every individual's expectations.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, restrict or cancel an order where we have a legitimate reason to do so.

This may include limiting quantities purchased by an individual, household or order, including orders using the same customer account, payment method, billing address or delivery address.

Where we amend or cancel an order, we may attempt to contact you using the email address, telephone number or billing information supplied when the order was placed.

We also reserve the right to restrict or prohibit orders which, in our reasonable judgement, appear to have been placed by unauthorised dealers, resellers or distributors.

You agree to provide accurate, current and complete account and purchase information.

You are responsible for keeping your information up to date, including your email address, payment details and payment card expiry dates, so that we can process transactions and contact you where necessary.

For further information regarding returns and refunds, please refer to our Refund & Returns Policy.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

From time to time we may provide access to third-party tools or services that we do not own, operate, monitor or control.

You acknowledge that access to such tools may be provided on an “as available” basis and may be subject to the separate terms and conditions of the relevant third-party provider.

VAREL LONDON does not make representations or warranties regarding third-party tools and, to the extent permitted by law, accepts no liability arising from your use of them.

You should review and understand the relevant third party's terms before using any optional service or tool.

We may introduce additional Services, features, tools or resources through the website in the future. Unless stated otherwise, these will also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These external websites are not necessarily affiliated with or controlled by VAREL LONDON.

We are not responsible for reviewing or verifying the content, accuracy, policies, products or Services offered by third-party websites.

To the extent permitted by law, we accept no liability for damage or loss resulting from your use of third-party websites, products, Services, resources or transactions.

Before entering into a transaction with a third party, you should carefully review its own policies, terms and practices.

Any complaints, claims or questions concerning a third-party product or service should be directed to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you provide us with ideas, suggestions, proposals, competition entries, feedback, creative materials or other content (“Submissions”), whether requested by us or provided voluntarily, you agree that we may use those Submissions where permitted by law.

This may include editing, reproducing, publishing, distributing, translating or otherwise using the material through appropriate media.

Unless specifically agreed otherwise, we are under no obligation to keep Submissions confidential, provide compensation for them or respond to them.

We reserve the right, although we are not obliged, to monitor, edit or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, inappropriate or in violation of another party's intellectual property rights or these Terms.

You agree that any comments or content submitted by you will not infringe the rights of another person or organisation, including copyright, trademark, privacy, publicity or other proprietary rights.

Your Submissions must not contain unlawful, abusive, defamatory or obscene material, viruses, malicious software or other content capable of interfering with the operation of our website or Services.

You must not use a false email address, impersonate another person or deliberately mislead VAREL LONDON or another party regarding the origin of your comments.

You remain responsible for the accuracy and legality of any content you submit.

SECTION 10 – PERSONAL INFORMATION

Personal information submitted through the VAREL LONDON website will be collected, processed and handled in accordance with our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information displayed on our website or through our Services may contain typographical errors, inaccuracies or omissions.

These may relate to product descriptions, prices, promotional offers, delivery charges, shipping times, availability or other information.

We reserve the right to correct errors, update information or cancel an order where information relating to the Service or an order is materially inaccurate, including after an order has been submitted, subject to applicable consumer law.

Unless required by law, we are not obliged to update, amend or clarify information simply because information elsewhere on the website has been updated.

Any date shown as an update or refresh date should not necessarily be interpreted as meaning that every item of information on the website has been amended.

SECTION 12 – PROHIBITED USES

In addition to any other restrictions contained within these Terms, you must not use our website, Services or content:

• for unlawful purposes;
• to encourage another person to participate in unlawful activity;
• to breach applicable laws, regulations or rules;
• to infringe our intellectual property rights or those belonging to another party;
• to harass, abuse, threaten, intimidate, insult, defame or discriminate against another person;
• to submit deliberately false or misleading information;
• to upload viruses, malicious code or harmful software;
• to collect or track personal information belonging to others without permission;
• to spam, phish, scrape, crawl or otherwise misuse the website;
• for obscene, fraudulent or immoral purposes; or
• to interfere with or bypass security features of our website, Services or any connected website or system.

We reserve the right to suspend or terminate access to our Service where these restrictions are breached.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that access to our website or Service will always be uninterrupted, secure, timely or completely error-free.

We do not guarantee that information or results obtained through use of the Service will always be accurate or reliable.

From time to time, we may temporarily suspend or withdraw all or part of the Service, including for maintenance, upgrades or operational reasons.

Your use of our website and Services is at your own risk to the extent permitted by applicable law.

Except where expressly stated by VAREL LONDON or required by law, our Services and products are provided without additional representations, warranties or conditions beyond those that cannot legally be excluded.

Nothing in these Terms excludes or limits any consumer rights or liability that cannot legally be excluded under applicable law.

To the maximum extent permitted by law, VAREL LONDON, together with our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors, will not be responsible for indirect, incidental, special, punitive or consequential losses arising from the use of our Service or products.

This may include, without limitation, loss of profits, loss of revenue, loss of savings, loss of data or replacement costs where such liability may lawfully be excluded.

Where applicable law does not allow certain exclusions or limitations of liability, our liability will be limited only to the maximum extent legally permitted.

SECTION 14 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless VAREL LONDON, our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from claims or demands arising directly from your breach of these Terms, violation of applicable law or infringement of a third party's rights.

This may include reasonable legal costs where recoverable under applicable law.

SECTION 15 – SEVERABILITY

If any provision within these Terms is found by a competent authority to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent legally permitted.

Any unenforceable part will be treated as severed from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 16 – TERMINATION

Any obligations and liabilities incurred by either party before termination of these Terms will continue to apply where appropriate after termination.

These Terms remain effective unless and until terminated by either you or VAREL LONDON.

You may cease using our Service at any time.

If we reasonably believe that you have failed to comply with these Terms, we may suspend or terminate your access to the Service where permitted by law.

Any sums properly due to VAREL LONDON before termination will remain payable.

SECTION 17 – ENTIRE AGREEMENT

If VAREL LONDON does not immediately exercise or enforce a right available under these Terms, this does not mean that we have waived that right.

These Terms of Service, together with any policies or operating rules published on our website, constitute the agreement between you and VAREL LONDON concerning your use of the Service.

They replace any earlier versions of these Terms and any previous agreements or communications relating specifically to your use of the Service.

Any ambiguity within these Terms will not automatically be interpreted against the party responsible for drafting them.

SECTION 18 – GOVERNING LAW

These Terms of Service, together with any separate agreements under which VAREL LONDON provides Services to you, will be governed by and interpreted in accordance with the applicable laws of the United Kingdom.

SECTION 19 – CHANGES TO THESE TERMS OF SERVICE

You may review the latest version of these Terms of Service on this page at any time.

We reserve the right to amend, replace or update these Terms by publishing changes on our website.

We encourage customers to review these Terms periodically.

Your continued use of the VAREL LONDON website or Services following the publication of updated Terms will constitute acceptance of those changes to the extent permitted by law.

SECTION 20 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact VAREL LONDON through our Contact Us page or at:

support@varellondon.com